It isn’t typical of us to do a one-on-one between the two giant names in the industry; Hostgator vs. Bluehost.

Bluehost, a heavyweight when it comes to registering domain names, is battling it out with Hostgator, a seemingly excellent hosting services provider. We are doing an in-depth, but a bit detailed comparison with the outcome determined by their Performance, Usability, Customer Support and Pricing-wise.

Hostgator vs Bluehost

Since we cannot really determine which one is the best between the two without doing a rigorous test, we are going to do just that.
Let’s compare the two, shall we?

Performance: Uptime and Reliability

With its state-of-the-art data center with nearly 12,000 servers, connected to 10 backbone providers in Dallas, Hostgator has continuously managed to offer reliable web hosting services. They also show no sign of not arming itself in a bid to keep providing stellar services, and that’s evidenced by the millions of dollars they inject in their strategies. The majestic 99.99% uptime, therefore, isn’t a shocker.

On the other hand, Bluehost averages 99.9% uptime, thanks to their servers that run on the excellent Core i7 processors. On reliability, both can be trusted to deliver all the time. But these can’t permit one to decide who between the two is worth choosing.

On Speed test, Pingdom registered a massive 1.52 seconds, which is way too fast, compared to Bluehost’s 3.10 seconds. On response time, Hostgator, once again, was way too fast in a span of 30 days, similar to the outcome of a GtMetrix benchmark test.

From these, it is crystal clear – Hostgator can be trusted to give 5-star uptime.

Customer support

Another critical factor when choosing best web hosting provider is the customer support. Hostgator seems to center its support on phone, ticketing system and live chat. They are very flexible and reliable when handling customer grievances, unlike Bluehost who only rely on ticketing system and live chat. They seemingly pay very little attention to customer attention. With Bluehost, you will have to wait longer for a response from the support, hence their bad rap.

When it comes to excellent and reliable customer support, therefore, Hostgator is better than Bluehost.

Plans and Pricing

Hostgator’s Hatchling Plan, Baby Plan and Business Plan are quite affordable, mainly when all the other factors discussed herein are okay. Hatching, the cheapest, costs a mere $3.45/month and still includes a single domain, but the other two plans will host unlimited domains. And to top this up, Hostgator offers a risk-free, 45-day money-back guarantee.

Bluehost’s Economy, Ultimate and Deluxe plans are nearly favorable and all guarantee premium perks, almost the same as Hostgator’s plans. But all their respective features aside, it is their prices that differ. Hatchling Plan is available at $3.45/month, while its equivalent in Bluehost; Economy retails at $4.99/month. In most expensive plan in Bluehost is $7.99/month (Deluxe), compared to Hostgator’s $5.95/month.

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Control Panel – the UI

It is safe to say Hostgator’s cPanel is the industry’s benchmark. It is simple, user-friendly and offers everything on a single click. Bluehost also has a cPanel that provide script installers among other features. But all in all, this is a tie.

Verdict

Going by the four main features, Hostgator seems to rule. Sure, Bluehost offers a plethora of excellent web hosting services at a lower price, but Hostgator’s services are tailored to suit a typical shopper. Go with Hostgator if you are torn between choosing one.

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